Reference

8eight Privacy Policy for Indian Accounts

This Privacy Policy sets out what we collect when you open an account, use UPI, Paytm or PhonePe, or contact us from India.

Account DataCookie UseLocal LawRequest Changes

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What We Collect and Why

8eight Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

We collect the details needed to create and secure your account, process deposits and withdrawals, and handle support requests. That can include your name, contact details, device and browser signals, payment references, and the messages you send us; we do not ask for anything that is

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not needed for those tasks. Cookies and similar tools help us keep you signed in, remember language choices, and spot unusual access, while payment records let us match a transfer to the right account and resolve a mistake quickly. When access or eligibility is discussed, it
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depends on local law and is available where local law permits. If you want a correction, a copy of your record, or deletion where the law allows, use the contacts below and we will route your request to the right team.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

HELP CHANNELS

Contact Routes for Privacy Requests

If you want to correct a field, ask for a copy of your data, or question how a record is used, use the channels below.

DATA CARE

How We Handle Your Records

We collect the least data needed to run your account, process transfers, detect unusual access, and answer support requests.

Account Data

We keep the details you enter for account setup, contact and verification, along with the logs needed to protect the record trail. We do not use those details for unrelated purposes, and we limit access to staff who need them.

Cookies

Session cookies help the site remember that you are signed in and keep page changes consistent while you move between screens. We use them for function and security, not to send unrelated messages or build extra profiles.

Security Checks

If a login looks unusual, we may ask for a fresh verification step before showing sensitive record data. That protects the account from misuse and keeps privacy requests linked to the right person.

Retention

We hold records for the period needed to run the service, settle a dispute, complete a legal request, or meet applicable law. After that, the record is removed or archived under our retention rules.

Change Requests

You can ask for a correction, a copy, or deletion where local law allows it. We may need extra proof for the request, because we only change records after we know the account details match.

Sharing Rules

We share data only with service partners that help us operate payments, security and support, or when a lawful request requires it. Those partners are expected to use the data for the task only.

Questions About Your Data

These questions cover how we collect account data, how we use cookies, how payment records are handled, and how you can ask for a copy or correction. If your request touches local law, transfer checks or account safety, we may ask for a small verification step before we act. The answers below are written for India and follow the same privacy terms used across the site.

We collect the details needed to create and secure your account, such as your name, contact method, device signals and the messages you send us. We keep the scope narrow so the record trail stays easy to manage.

Cookies help us keep you signed in, remember language and form choices, and make page changes behave the same way across sessions. We use them for function and security, not for unrelated messaging.

Payment records are matched to your account so deposits and withdrawals can be checked, corrected and traced if you ask for help. We keep the references needed for the transaction trail and legal recordkeeping.

We keep each record only for as long as we need it for service, security, dispute handling or legal duties. After that, the data is removed or archived according to our retention schedule.

Yes. You can ask for a copy, a correction or deletion where local law allows it, and we will verify the request before acting. This helps us avoid changing the wrong record.

We use login checks, session controls and access limits to spot unusual activity and keep private records away from the wrong person. If a request looks risky, we pause it until we confirm the account.

Use email, chat or the form listed on this page, and include your account details so we can locate the record. We will respond through the same channel after we complete the checks needed.

8eight Privacy Policy for Indian Accounts

Contact Routes for Privacy Requests

How We Handle Your Records

Account Data

Cookies

Security Checks

Retention

Change Requests

Sharing Rules

Questions About Your Data

01 What data do you collect when I open an account?

02 Why do you use cookies?

03 How are UPI, Paytm and PhonePe records used?

04 How long do you keep my data?

05 Can I ask for a copy or correction?

06 How do you protect my account from misuse?

07 Who can I contact about a privacy request?

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